Booking

Choose the right pathway for your enquiry.

Start with the pathway that best describes your enquiry. You do not need to provide detailed personal history in the first message; brief practical information is enough.

New Therapy Enquiry

For new clients, please use the link below to begin your enquiry, or email/text message us to arrange an initial appointment.

Professional Referral

For GPs, psychiatrists, allied health clinicians, agencies, and referrers seeking to confirm service fit before referral.

  • Include referral reason, funding pathway, and relevant contact details.
  • Fax and email details are available on the contact page.

Existing Client Booking

For ongoing clients, online booking is available through the client portal.

  • SMS appointment reminders are a courtesy; you remain responsible for remembering appointments.
  • Please reply to confirm your appointment and attend on time.
  • Late arrival cannot extend the scheduled session, and full fees still apply.
  • Late cancellations and missed appointments are subject to cancellation fees.

Supervision Enquiry

For clinicians seeking schema therapy supervision, general clinical supervision, accreditation support, or group supervision.

  • Suitable for one-off consultation or regular supervision.
  • Include your discipline, location, and supervision goals.

After You Make Contact

We aim to respond within 48 hours during working days to discuss your enquiry and confirm the earliest suitable appointment available. Please note that calls and messages are not monitored outside business hours; however, we will endeavour to respond as promptly as possible during business hours.

Policies

Practical details are confirmed before appointments begin.

Emergency support

This practice does not provide crisis or emergency care. If there is immediate danger, call 000.

Confidentiality

Information is handled confidentially, with legal and professional limits discussed before work begins.

Cancellations

Cancellation and appointment policies are confirmed before booking and may apply to late changes.

Fit and availability

Submitting an enquiry does not guarantee an appointment. You will be advised if another service may be more suitable.